General

What is the Cybertruck Bracelet for?

The Cybertruck Bracelet can register as a Tesla key but you can also use for a wide range of additional NFC contactless features to replace wallets, keys, passwords and more. More informations will be out as soon as our dedicated mobile app will be launched.

Does the Cybertruck Bracelet require charging?

The Cybertruck Bracelet is batteryless and doesn’t require charging.

How is the Cybertruck Bracelet made?

The Cybertruck Bracelet is made of 316L stainless steel and high-tech ceramic.

Can I wear my Cybertruck bracelet in the shower or while swimming?

The Cybertruck Bracelet is waterproof (IP68) and can be safely worn during a swim, in the shower or while washing dishes. It can’t be damaged by water unless you use constantly in contact with industrial soaps.

Where is the Cybertruck Bracelet produced?

The Cybertruck Bracelet is a made in Italy product, but engineered in USA.

How long does the Cybertruck Bracelet last?

The Cybertruck Bracelet is engineered to last over 20 years.

Can I adjust personally the size of the Cybertruck Bracelet?

Yes, If you have experienced the size adjustment of watches you can easily proceed with the size adjustment of the Cybertruck Bracelet. Otherwise we recommend to go in a jewelry shop for size adjustment.

Tesla Key

My Tesla vehicle driver’s door pillar doesn’t detect the Cybertruck Bracelet. What can I do?

Before shipping any Cybertruck Bracelet order we proceed with a meticulous detection test with a Tesla vehicle. So if your Cybertruck Bracelet doesn’t seem to work there are three options: 

  • You are positioning the Cybertruck Bracelet in a wrong position over your Tesla vehicle driver’s door pillar, so once paired it as a key you should slide over the driver’s door pillar to find the exact position of the NFC reader sensor to lock and unlock.
  • In very few cases it could happen the software of your Tesla vehicle register your Cybertruck Bracelet (it can happen also with Tesla Key card and Tesla key fob) without enabling for locking, unlocking and starting your Tesla vehicle. So if what mentioned in the option n.1 doesn’t seem to work just try to unpair the Cybertruck Bracelet and then pair it again with your Tesla vehicle.
  • The last option and the most unlikely is the case where your Cybertruck Bracelet effectively doesn’t work. You can be sure about this because it is not detected during the pairing procedure by the reader placed behind the cup holder (if you have a Model X, S or 3 highland the reader sensor is placed in the wireless phone charger on the center console). In this case you can contact us via e-mail at info@cybertruckbracelet.com to proceed with a free return.

Which is the difference between an official Tesla key card and the Cybertruck Bracelet?

The only difference between an official Tesla key card and the Cybertruck Bracelet is the form factor. They work exactly the same.

Which Tesla vehicles are compatible with the Cybertruck Bracelet?

The Cybertruck bracelet is compatible with the following Tesla vehicles: Model 3, Model Y, Model X (2021 onwards), Model S (2021 onwards) and Cybertruck. Only Tesla vehicles which can’t be paired with Cybertruck Bracelet as a key are Model X and Model S produced before 2021.

How to register the Cybertruck Bracelet as a key for a Tesla vehicle?

The procedure is very simple and it is the same as registering a Tesla key card. About this, just scroll down the "Tesla Key" page and search for the "pairing procedure" section that explains in a clear and detailed way the registration procedure of the Cybertruck Bracelet as a key for your Tesla vehicle. 

What is the correct position of the wrist towards the vehicle reader for the opening/closing of the vehicle through the Cybertruck Bracelet?

Regarding to the opening and closing of Tesla vehicles with the Cybertruck Bracelet you can scroll down in the “TESLA KEY” page and search for the “lock and unlock” section that explain clearly the correct position of the wrist towards the driver’s door pillar.

I have various Tesla model vehicles. Can I pair my Cybertruck Bracelet as a key for all of them?

Yes, you can pair your Cybertruck Bracelet as a key for all your Tesla vehicles, without limitations.

Multi-use

How can I use the Cybertruck Bracelet other than a Tesla key?

Cybertruck Bracelet can also be used for additional NFC contactless features other than as a Tesla key, like:

  • passwordless login authenticator (FIDO2);
  • 2-factor login authenticator (OTP authenticator);
  • hardware wallet (Keycard wallet);
  • business card (VCARD);
 
For specific informations about the setup of the mentioned additional NFC contactless features you can e-mail us to info@novemm.com to receive our how-to guide.

It will be possible paying with Cybertruck Bracelet?

Technically speaking, through our tokenization partner Fidesmo, Cybertruck Bracelet can be linked to card accounts from 120+ financial institutions all over the world. Anyway Cybertruck Bracelet to be authorized for NFC contactless payment feature needs to pass the EMV level certification which at the time hasn’t been passed, but we are confident to obtain it within the end of 2025.

Orders and delivery

When I will receive my Cybertruck Bracelet?

You’ll receive your Cybertruck Bracelet within 2-6 working days from the purchase date. It depends on the country where you actually live.

How can I annul my order?

Orders can be cancelled within 24 hours from your payment. If you wish to cancel an order, please contact our support team at info@novemm.com within 24 hours from your payment.

In which countries Cybertruck Bracelet is available for purchase?

Cybertruck Bracelet is available for purchase worldwide.

Can I track my order?

Sure. You will receive via e-mail a tracking number as soon as your Cybertruck Bracelet has been shipped.

Is Novemm responsible for eventual duties and taxes or it is a customer responsability?

EU countries: the Cybertruck Bracelet price include all taxes (VAT is included in the price while there are no custom duties to pay). 
Not-EU countries: Cybertruck Bracelet price doesn’t include VAT and custom duties and their cumulated amount is generally around 10-15% of the Cybertruck Bracelet price. Anyway Not-EU customers will be informed by the DHL courier once the order is ready to ship for the payment of the related VAT and custom duties.

Returns and warranty

What about warranty?

Your Cybertruck Bracelet is warranted for a period of 2 years.

The warranty covers manufacturing defects, breakage, or stop functioning. The warranty doesn’t cover loss, polish damage, or changes in appearance due to lacking of care.

For warranty claim inquiries or assistance, please contact us at info@novemm.com

Can I proceed with the return of the Cybertruck Bracelet?

In the remote event that the delivered Cybertruck Bracelet is damaged, defective or the size is wrong compared to the selected one while ordering you can request the return at no extra cost within 5 working days from receiving it.

For more information contact our support team: info@novemm.com

My Cybertruck Bracelet order has arrived but it is damaged/defective. What can I do?

In the remote event that the Cybertruck Bracelet you receive is damaged or defective you are entitled to a free return and please send us a photo or a video of the Cybertruck Bracelet in question within 48 hours of receiving it on info@novemm.com We will reply to you within 48 hours. We will collect the damaged product at our expense and return a new one.